Privacy Policy
Indian Servers Private Limited
Effective Date: 06-12-2009
Website: Indian Servers
1. Introduction
Indian Servers Private Limited (“Indian Servers”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, and disclose information when you use:
- Our websites and web applications
- Android and iOS mobile applications
- ERP solutions
- Learning Management Systems (LMS)
- School, College, and University Management Systems
- AI-based platforms and services
- Cloud-hosted software solutions
- Desktop applications
- APIs and integrations
- Any products or services operated by Indian Servers
By accessing or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Organization name
- Designation
- Address
- Student information
- Employee information
- Faculty information
- Parent/Guardian information
- Billing information
- Support requests
- Feedback and survey responses
2.2 Information Collected Automatically
When you access our websites, apps, or platforms, we may collect:
- IP address
- Browser type
- Device information
- Operating system
- Device identifiers
- Application version
- Usage statistics
- Log data
- Crash reports
- Performance analytics
- Network information
2.3 Educational Data
For educational products such as ERP, LMS, and student portals, we may process:
- Student records
- Attendance data
- Academic performance
- Assessment results
- Assignments
- Learning progress
- Course enrollments
- Examination records
- Certificates
- Faculty records
Such data is processed solely for providing educational services.
2.4 AI and Analytics Data
Certain AI-powered services may process:
- User prompts
- Uploaded documents
- Images
- Audio files
- Video files
- Generated outputs
- Usage analytics
AI-generated content may be stored for service improvement, troubleshooting, and quality enhancement unless otherwise agreed contractually.
3. How We Use Information
We use information to:
- Provide our services
- Authenticate users
- Manage accounts
- Process transactions
- Improve products and services
- Deliver customer support
- Generate reports and analytics
- Ensure platform security
- Prevent fraud and abuse
- Meet legal and regulatory obligations
- Conduct research and development
- Enhance AI and machine learning capabilities
4. Legal Basis for Processing
Depending on the jurisdiction, we process information based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Educational and institutional requirements
5. Data Sharing
We do not sell personal information.
We may share information with:
Service Providers
Including:
- Cloud hosting providers
- Payment processors
- Email service providers
- Analytics providers
- Authentication providers
Educational Institutions
Where required for operation of ERP, LMS, and student management systems.
Legal Authorities
When required by law, court order, regulatory authority, or governmental request.
Business Transfers
In connection with mergers, acquisitions, restructuring, or sale of assets.
6. Data Security
We implement appropriate technical and organizational safeguards including:
- Encryption in transit
- Access controls
- Authentication mechanisms
- Secure cloud infrastructure
- Firewall protection
- Regular monitoring
- Backup procedures
- Security audits
While we strive to protect data, no system can guarantee absolute security.
7. Data Retention
We retain information only as long as necessary for:
- Service delivery
- Educational administration
- Legal compliance
- Contractual obligations
- Legitimate business purposes
Retention periods may vary depending on the service and applicable laws.
8. Children’s Privacy
Many of our educational solutions are designed for schools and colleges.
Student information is collected and processed under the authority of educational institutions or authorized guardians.
Parents or guardians may contact the institution or Indian Servers regarding privacy concerns.
9. Third-Party Services
Our products may integrate with third-party services such as:
- Google Services
- Microsoft Services
- Payment gateways
- SMS providers
- Cloud providers
- Educational platforms
Use of such services is governed by their respective privacy policies.
10. Cookies and Tracking Technologies
Our websites and applications may use:
- Cookies
- Session storage
- Local storage
- Analytics technologies
- Performance monitoring tools
These technologies help improve user experience and service performance.
Users may manage cookie preferences through browser settings.
11. User Rights
Subject to applicable laws, users may have rights to:
- Access personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Receive data portability
Requests may be submitted using the contact information below.
12. International Data Transfers
Data may be processed and stored in data centers located in different countries depending on service requirements.
We implement reasonable safeguards for international data transfers where required by law.
13. ERP, LMS and Educational Systems
For School ERP, College ERP, University ERP, LMS, Examination Systems, Faculty Management Systems, and related educational products:
- Educational institutions remain owners of institutional data.
- Indian Servers acts as a technology service provider.
- We process information only according to contractual agreements and service requirements.
- Upon contract termination, data export and deletion procedures may be carried out according to applicable agreements.
14. Mobile Applications
Our Android and mobile applications may request permissions such as:
- Camera access
- Storage access
- Microphone access
- Location access
- Notifications
Permissions are requested only where required for application functionality.
Users may manage permissions through device settings.
15. AI Services Disclaimer
AI-generated outputs may occasionally contain inaccuracies.
Users should independently verify important information before relying upon it for:
- Medical decisions
- Legal decisions
- Financial decisions
- Academic evaluations
- Regulatory compliance
Indian Servers does not guarantee the accuracy of AI-generated content.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
17. Contact Us
Indian Servers Private Limited
Website: Indian Servers
Email: support@indianservers.com
For privacy-related requests, questions, or concerns, please contact our Data Protection Team at the above email address.
Last Updated: 02-06-2026
Version: 1.1
This Privacy Policy applies to all websites, mobile applications, ERP systems, LMS platforms, AI solutions, educational products, SaaS offerings, APIs, and software services developed, hosted, or operated by Indian Servers Private Limited.